Payment Policy

Genorix accepts payment methods displayed and available during checkout.

Payment Authorization

Payment must be successfully authorized before an order can be processed.

Depending on the payment method, your payment provider or financial institution may perform additional verification.

Currency

Prices displayed on Genorix.shop are generally shown in U.S. dollars (USD) unless otherwise indicated.

Payment Security

Payments are processed through secure payment-processing services. Genorix does not request customers to send complete payment card details by email.

Order Verification

For fraud-prevention and order-security purposes, we may review order information or contact a customer when additional information is reasonably required to verify an order.

Refunds

Approved refunds are generally returned to the original payment method.

The time required for a refund to appear depends on the customer's bank or payment provider.

Contact

For payment-related questions:

support@genorix.shop