Contact information

Contact Us

We’re here to help with questions about our generators, orders, shipping, returns, warranty information, and other customer service needs.

Genorix

Business Address:
6100 SW 112 Street
Miami, FL 33156
United States

Email:
support@genorix.shop

Phone:
+1 (800) 555-0147

Customer Support

Our customer support team can assist with:

  • Product questions and specifications

  • Order status and updates

  • Shipping and delivery questions

  • Returns and refunds

  • Warranty inquiries

  • Product availability

  • General questions about your purchase

Email Support

For order-related inquiries, please include your order number in your message whenever possible so we can assist you more efficiently.

Email: support@genorix.shop

Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (ET)
Saturday – Sunday: Closed

We aim to respond to customer inquiries within 1–2 business days.

For questions about a product's specifications, compatibility, availability, or shipping before placing an order, please contact us before completing your purchase.

Genorix
6100 SW 112 Street
Miami, FL 33156
United States

Email: support@genorix.shop
Phone: +1 (800) 555-0147